My Orange connection is gating worse.

Time of checking: 15:53
Attainable download rate (kbps): 1472
Downstream Rate (kbps): 1312
Upstream Rate (kbps): 448
Home phone line: Online
VOIP line: Online

I will be calling their "Tech Support" again later to mention this and it looks like I will have to resurrect my old note taking skills. I was hoping not to have to do this but I have been given no choice.