I have an objection to speaking to someone in a call center in anywhere other than the country that I am in at the time. There are many reasons for this, the main one is that I have friends who lost their jobs when the company that they work for decided that what customers wanted was, initially a short telephone call designed to get them off the phone without fixing any problems and, later, for them to do that with a thick Indian accent over a crappy telephone line.

I care about the planet, but I think that any nation should cater to it's own call center needs and not just ship the jobs overseas where, in the vast majority of cases, the telephone lines are next to useless and this, combined with the accents of the people answering the phones, makes it nearly impossible to understand what they are saying.

Unfortunately, companies are only interested in making money and as a result we, the consumers, need to act collectively. I refuse to do business with call centers outside the nation in which I reside. This is why I am so hacked off with Orange, as when I signed up with them I was told, by the salesman (who lied) that they had UK based call centers only, it is partially my fault as I could not research this claim properly at the time but still I was lied to. I will move ISP's as soon as I can.

I moved my bank because they have an overseas call center. I refused to buy a PC from Dell because they have an overseas call center.

I have written to Orange at the below address to express my displeasure at the situation and the reason that I want UK based call centers.

Orange Customer Care
Orange UK PLC
PO Box 486
Rotherham
S63 5ZE

I am sorry of this makes me sound xenophobic but I care about my friends and their families, and if that is wrong then I don't want to be right.