I called at 08:12 and cancelled the technician and was told that it was cancelled, but someone came and checked the line anyway and discovered a fault on the line.

My connection is as follows.

Time of checking: 05:10
Attainable download rate (kbps): 2144
Downstream Rate (kbps): 1856
Upstream Rate (kbps): 448
Home phone line: Online
VOIP line: Online